You have the right to withdraw from your purchase contract within fourteen days of receiving the goods.

To exercise your right of withdrawal, you must inform us (Awesome Nuts Gmbh, Adelsberg 1A, 4813 Altmünster, energy@getnutrons.com) of your decision to withdraw from this contract by means of a clear statement sent by email. You may use the attached model withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notice of exercising the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from your purchase contract, we shall reimburse all payments received from you, including the costs of delivery (with the exception of the additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received your notice of withdrawal from this contract. We will carry out such reimbursement using the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or until you have supplied proof of having sent back the goods, whichever is earlier.

You shall send back or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Model withdrawal form 

If you wish to withdraw from the contract, please fill in this form and send it to: welcome@awesomenuts.eu

– I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the purchase of the following goods (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is notified on paper)
– Date
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(*) Delete as appropriate.

If the goods you received from us show quality defects, please send us the following information at welcome@awesomenuts.eu and we will take care of your request as quickly as possible. 

Information we need in your complaint email: